Refund policy
Return & Refund Policy
Thank you for shopping with Second Skin Clothing. If you are not completely satisfied with your purchase, we are here to help!
Returns
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To qualify for return, items must be unused, unworn, unwashed, and in the original packaging with all tags attached.
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Some items, such as final sale, undergarments, or personalized products, are not eligible for returns (these exceptions will be clearly marked at checkout).
Refunds
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After receiving your return and inspecting the condition of your item, we will process your return or exchange.
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Refunds will be issued to the original payment method within 7 business days of approval.
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Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
Exchanges
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Exchanges are available for items that are defective, damaged, or the wrong size. If you would like to exchange a product, please contact us at [customer support email/phone].
Return Process
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To initiate a return, please contact our support team at [email/website form]. Include your order number and reason for return.
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We will provide detailed instructions and a return shipping label if applicable.
Other Details
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Customers are responsible for return shipping unless the product was faulty or incorrect.
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Please retain proof of postage until your refund or exchange is completed.
Contact Us
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If you have any questions about our return and refund policy, please reach out at secondskinclothing07@gmail.com .